Local Company continuing to provide innovative 3PL solutions for industry and government
In recent years, National Mailing and Marketing (NMM) has established itself as a leading supplier to government in the provision of warehousing, order processing and distribution services, together with digital printing, bulk mail fulfilment, kitting and related services. NMM also offers the same diverse range of quality services to the private sector in Canberra, a fact that is less well known but becoming clearer to an increasing number of companies in the local region.
NMM’s Managing Director, Mr Stephen Conroy, stated that the company’s reputation for quality, reliability, flexibility and a commitment to outstanding personalised customer service has seen them grow into one of the leading storage, order processing and distribution centres in the region. Evidence of this is in the continued retention of their many government and private sector clients over a lengthy period of time.
“The print industry has undergone significant challenges and restructuring in recent years, and Canberra has probably been harder hit than most”, said Mr Conroy. “Yet NMM has continued to go from strength to strength, gaining new clients every year. We continue to invest in our people and resources to ensure that we grow and develop with our clients, offering a full range of value-add services that meet their changing needs and often competing priorities. One such example is the significant investment we have made during 2014 in our digital print capacity, as small and large enterprises alike recognise the benefits and savings available to them with high quality, fast turnaround, digital print-on-demand.”
“One of the advantages that NMM has over our competitors is our diversity and local focus, together with the extensive experience of our staff and our expertise in understanding and meeting the requirements of our private and public sector clients. It might be an old adage, but NMM is large enough to get virtually any job completed, on time and within budget, while still small enough to make sure we do it properly and with pride”.
In recent years, NMM has also expanded their service delivery beyond the management of print, order processing, mail fulfilment and distribution services, into the areas of online sales and end-to-end supply chain management into retail stores. They are the sole provider to a national distributor of cookware and related products and are currently working with a number of other companies seeking an efficient and cost effective third party logistics (3PL) solution to their growing national and international online sales business.
“NMM offers the highest level of warehousing and distribution services, order pick and pack, personalised printing and mail fulfilment, together with a diverse and expanding range of related services”, says Ms Lyndall Thielmann, the Company Director.
“Many Canberra-based organisations hold great value in being able to deal with a company that provides flexible, value-add service delivery solutions. This is particularly so in today’s business climate, where our public and private sector clients are under ever-increasing pressure to reduce costs while improving the quality of service delivery to their customer base”.
“We are now in our 22nd year of operation in the Canberra region, and have established a solid reputation as a company that provides a personalised service, assisting our clients every step of the way. For a local company of our size, competing against some of the larger national and multi-national companies in our industry, it is both pleasing and humbling to acknowledge the respect and regard that our clients continue to have for us.”
NMM were winners of the 2012 ACT Chief Minister’s Inclusion Award (Medium to Large Business category) and a finalist in 2014. They were also the winners of the 2014 ACT Training Excellence Award (Large Business of the Year). NMM is an equal opportunity employer, offering flexible working hours to suit the needs and family responsibilities of their staff. They have established a reputation as a socially responsible company, recognising the value and contribution of a diverse and experienced workforce, and are long term sponsors of a number of local community and charitable organisations.
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