Whose job is it to motivate staff?
Do you remember being little and constantly being asked to clean your room by your parents?
They would hassle you, punish you, bribe you, ground you, threaten you and for the most part, you wouldn’t move. And then one day, a family friend or an aunty would come to visit, ask to see your room and within minutes it would be clean.
Why is that? As a manager or business owner, managing staff can often feel as though you’re a parent.
You are constantly trying to motivate them to bring in revenue. But no matter how much training you offer, how great your rewards or how big your punishments, having them work with some level of consistency is next to impossible.
Is it time to call in the aunty? As a manager, you need to ensure that staff have enough work to keep them busy.
In reality, managers will stop doing what they’re doing – often working on projects to bring in revenue – to come up with an ingenious plan to get staff moving.
The result is an elaborate rewards and punishment scheme that has to continually evolved in order to produce bigger and better rewards. It can become a battle ground between management and staff, and at the end of the day everyone is going home grumpy and confused.
I am the aunty! My job is to instill self-motivation in your staff, leaving you to focus on your own work and get on with the job.
Your staff will become more confident in their ability to make decisions; they will become independent and efficient communicators, and will have the ability to work collaboratively in a team environment.
Your work environment will be a productive and enjoyable setting. Most importantly, sales will increase: not because they have to, but because they want them to.
So if you’re getting to the end of the day and wishing you could inject some creativity into your team, maybe it’s time for you to step back and call in the aunty.